Multicultural services

The national Interpreter Symbol helps people with low English proficiency identify where they can ask for language assistance when using a government service

Dementia Australia (VIC) provides information about dementia in many different languages.

Interpreter service

If you need an interpreter you can contact the National Dementia Helpline through the Telephone Interpreting Service on 131 450.

For more information on multicultural initiatives please contact our Dementia Australia (VIC) Multicultural Officer on 03 9815 7800.


Our Services flyer

The Our Services flyer outlines what Dementia Australia (VIC) does, who we help, and how we can help you. Download the Our Services flyer in a range of languages by clicking on the links below:

 


Dementia: Information, Support, Contacts

This information booklet has been written for people with dementia, their families and carers. This booklet will provides a starting point, with information about dementia, services and resources that are available to assist you.


Dementia Risk Reduction Bilingual Tip Sheets

Doing what we can to reduce our risk of dementia is important for everyone in the Australian community. For those who would prefer to read about strategies that may reduce dementia risk in a language other than English, Dementia Australia has produced a series of Dementia Risk Reduction Bilingual Tip Sheets. These are available in the following languages and can be found on our Your Brain Matters website:

If you would prefer to talk to someone, you can call the National Dementia Helpline on 1800 100 500. If you need an interpreter, contact the Helpline through the Telephone Interpreting Service on 131 450.


Friends Matter

What can we do to maintain this special bond when a friend is living with dementia? How do we stay connected in ways that are meaningful, and what interests can we continue to enjoy together?

Find out more in this booklet, adapted from our Friends and Companions workshop.


Dementia information in other languages

Dementia information is available in a number of languages. Click on the link below to view a summary of information in each language.

Read information in your community language


Complaint, Compliments and Comments Form

Your feedback will help us improve our services. You can send your complaint, compliment or comment to us by downloading and filling out this form.

 


Your Rights and Responsibilities flyer

This flyer outlines the rights that you have in relation to the services that we provide you, as well as the responsibilities that you have.

 


Resources for organisations working with CALD clients


Perceptions of dementia in ethnic communities

People from CALD backgrounds face numerous barriers when it comes to accessing services. These include difficulties with language and a lack of knowledge of the service systems.

This resource will assist organizations working with CALD clients to better understand the background of consumers they are supporting and develop appropriate services to assist their clients.

The Perceptions of dementia in ethnic communities project report and accompanying resource kit examines perceptions of dementia in the following communities: Arabic, Cantonese, Croatian, English, Greek, Italian, Lao, Macedonian, Polish, Russian, Serbian, Spanish, Turkish and Vietnamese.

 


Community Partners Project: Empowering small ageing ethnic communities in Victoria

Funded through the Department of Health and Ageing, this project targets four ageing ethnic communities in Victoria: Lao, Romanian, Finnish and Russian Jewish. These communities have limited, or no, infrastructure to assist the elderly and their families to access aged care services.

Dementia Australia Australia Vic have worked in partnership with the four communities to develop dementia resources tailored to the unique needs and culture of each community.   


Facilitating a Carer Support Group - Facilitator Manual

This Facilitator manual, which is available in nine CALD langauages, provides simple tips on how to develop group facilitation skills in order to manage and facilitate support group activities. The manual is available for download in the languages below:

Croatian

Korean

Spanish

French

Lithuanian

Turkish

Japanese

Serbian

Ukranian

 


Aboriginal and Torres Strait Islander groups

View our Aboriginal and Torres Strait Islander resources by clicking here.

Our National Aboriginal and Torres Strait Islander Dementia Advisory Group (NATSIDAG) provides Dementia Australia with advice on how we can improve support for Aboriginal and Torres Strait Islander groups.


Finding support and connectedness

Finding Support and Connectedness poster (Click here to download)

Support and Connectedness: Pushpa's Story (Click here to download)