Contribute to the development and implementation of a comprehensive national Dementia Australia consumer engagement strategy that aligns with the strategic priorities of NSW and QLD.
Provide the smooth day to day running of the office and be the key contact person on the coordination of local site based maintenance, safety, events and reception duties.
Be the first point of contact for service and supporting clients to identify their needs and goals, as well as supporting the Client Services Team Leaders through the delivery of a broad range of administrative duties and activities.
Plan, coordinate and implement a range of dementia specific programs & provide support and leadership to a group of support workers.
Responsible for the provision of information, advice and support services to people living with dementia (aged under 65 years) and their families to help improve their quality of life.
Manage all elements of the national Dementia Friendly Communities initiative, engaging with communities and consumer groups to enact meaningful changes to make communities more dementia-friendly and ensure people living with dementia are supported to live a high quality of life with meaning, purpose and value.
Support people with dementia, their families and carers by providing individual, group and family counselling, information, education, referral and other interventions.
Lead a small team of facilitators and admin staff and maintain and strengthen high quality development and delivery of dementia education programs and consulting services to a range of sectors
Support the client to help them overcome roadblocks to care and support and successfully assist them to cope with challenges along the way to help improve their quality of life.
Take ownership for identifying key customer insights, and developing tailored customer journeys that will engage, and grow the Dementia Friends and Dementia Friendly Communities marketing program across a range of sectors.
Assist in all administrative aspects of supporting people with Younger Onset Dementia, including those registered under the National Disability Insurance Scheme
Responsible for providing a high standard of professional project duties to support the Dementia Friends Program and the Service Quality team.