Provide support and leadership to a team of contact centre staff providing telephone and web based information, support, referrals and counselling to people living with dementia, their families and friends and professional support workers.
Provide support and leadership to a group of support workers/facilitators who provide a range of high quality services, information and support to our consumers living with dementia.
Provide counselling within a systems framework to families and carers of people living with dementia aswell as supporting and developing the skills and capacity of staff across the Client Services team.
Provide quality community based Respite & Social Support services for people with dementia and their family carers, based on person-centred practice.
Provide dementia specialist support to assist people living with younger onset dementia, aged under 65 years, to access and interface with the National Disability Insurance Scheme (NDIS).
Support people with dementia, their families and carers by providing psycho-educational and psycho-social information and support services to improve their quality of life, assist them to achieve individual goals and aid them to continue to live at home for as long as possible.