Would you like to chat online?
Webchat operates between 9.00am and 5.00pm EST, Monday to Friday excluding public holidays.
Out of hours assistance
When Webchat is not available, we will contact you the next business day if you:
For urgent assistance please call the following services which are available 24/7:
000: for a medical emergency
13 11 14: Lifeline for urgent counselling and emotional support
1800 699 799: Dementia Support Australia (DBMAS) for support with dementia related challenging behaviours
1800 422 737: Carer Gateway for Emergency Respite
The National Dementia Helpline is only funded to provide services to people who live in Australia. If you are an Australian living overseas, or caring for someone who lives in Australia, please email the National Dementia Helpline on firstname.lastname@example.org