Chat live with us

Chat with a Dementia Australia expert Advisor via live messaging, free and confidentially, for information and support. We’re available 24/7, every day of the year.

About live chat

A person holds their mobile phone, about to tap on the live chat link.

No concern is too small or too big

Click the chat box in the bottom right corner of your screen to start your live messaging conversation with a specialist Dementia Australia Advisor.

Our Advisors are here to:

answer any questions
provide emotional support and guidance
discuss Dementia Australia’s support programs.

A person sits in front of their laptop, opening the live chat window.

We're here for you

Every situation is unique, so our Advisors are ready to assist with advice, resources, and a listening ear, whatever you need.

Live chat is for you if you:

have concerns about your or someone else’s memory, mood and thinking
have a diagnosis
care for someone who has a diagnosis.

About the National Dementia Helpline live chat

The National Dementia Helpline live chat operates 24 hours a day, seven days a week, every day of the year.

Expert Advisors
You’ll chat live with a specialist Advisor. We ask for your details at the start of the conversation to ensure we provide the right advice and support for you.
Confidential advice
Only you and the dementia Advisor can see your online conversation. We record some of your details for statistical and reporting reasons, in line with our privacy policy.
Support tailored for you
Whatever your experience, our Advisors will listen, and provide information, advice and support to suit your needs.
Keep your chats
You can request a transcript of your chat so you can re-read any time and not miss any important information.