Dementia peak body welcomes new era of aged care rights and quality standards

Monday 1 July 2019

Dementia Australia welcomes the new Charter of Aged Care Rights and Aged Care Quality Standards, both come into effect as of today, as a reinforcement of the commitment by governments and the aged care industry to focus more strongly on consumer choice and engagement.

Dementia Australia CEO Maree McCabe said the new Charter and Standards would benefit people living with dementia, their families and carers. 

“The Charter of Aged Care Rights states that people receiving Australian Government funded aged care have the right to safe and high quality care and services, to be treated with dignity and respect, and to have their identity, culture, and diversity valued and supported,” Ms McCabe said. 

“The new Standards place consumers at the centre of their care and focus on giving people greater choice and flexibility, as well as making it easier for consumers, their families and carers to understand regulation and what can be expected from a service. 

“These are welcome announcements but people living with dementia, their families and carers tell us there is more to be done in interpreting the Standards as they relate to quality dementia care.

“More than half of residents living in residential aged care have a diagnosis of dementia and they tend to have much higher care needs than residents who do not have dementia, and approximately 70 per cent of people with dementia live in the community,” Ms McCabe said.

“With the prevalence of dementia projected to increase to almost 1.1 million by 2058, it’s important to have national safeguards and standards in place that protect the most vulnerable members of our community, and ensure the rights of people living with dementia and older Australians are protected.”

Dementia Australia contributed to the development of the Charter and Standards in consultation with the government and other stakeholders.

“We look forward to working with all parts of the industry to ensure the Charter and Standards have a meaningful impact on the health, quality of care and life outcomes for all Australians impacted by dementia.”

More information on the new Charter and Standards can be found at


Dementia Australia is the national peak body and charity for people, of all ages, living with all forms of dementia, their families and carers. It provides advocacy, support services, education and information. An estimated 447,000 people have dementia in Australia. This number is projected to reach almost 1.1 million by 2058. Dementia Australia is the new voice of Alzheimer’s Australia. Dementia Australia’s services are supported by the Australian Government.
National Dementia Helpline 1800 100 500

Interpreter service available

(The National Dementia Helpline is an Australian Government Initiative)

Dementia is a National Health Priority Area
Media contacts: Fiona Wade, Manager Media & Communications,, 0407 019 430; Sarah Richards, Media & Communications Advisor,, 0448 341 628. 
When talking or writing about dementia please refer to Dementia Language Guidelines.