Enquiries and referrals

To find out more about the services available to you from Dementia Australia or to make a referral, please select one of the options below. A Dementia Australia staff member will then be in contact to discuss appropriate services and supports.

General enquiries

If you have a general enquiry about any of our products or services, send us a message and we will respond within 24 hours (excluding weekends and public holidays).

General enquiry form

Callback from the National Dementia Helpline

The National Dementia Helpline operates 24 hours a day, seven days a week, 365 days a year. National Dementia Helpline will attempt to call within a few days, however enquirers are able to call the National Dementia Helpline directly for support and do not need to wait for their callback.

Request a callback

Referral for yourself or someone who has dementia

If you have dementia or are concerned about someone who has dementia you can submit a referral to our team. 

Personal referral form

Referrals from health professionals

For health professionals or service providers you can submit a referral on behalf of the person in your care.

Health professional or service provider referral form


If you would prefer to talk to someone, contact the National Dementia Helpline on 1800 100 500.