The National Dementia Helpline is a free telephone service that provides information and advice to:
- people living with dementia
- people concerned about changes to memory and thinking
- people living with Mild Cognitive Impairment (MCI)
- family, friends and carers of people living with dementia
- people who work in health and aged care
In addition to sharing information and advice, the team can also:
- provide emotional support and guidance
- connect you to Dementia Australia and community support services and programs
- discuss government support, including My Aged Care, National Disability Insurance Scheme (NDIS), Carer Gateway and Dementia Behaviour Management Advisory Service (DBMAS)
How to access the National Dementia Helpline
Free call: 1800 100 500
Webchat: dementia.org.au/helpline/webchat
Email: helpline@dementia.org.au
The National Dementia Helpline operates 24 hours a day, seven days a week, 365 days a year.
If you require the assistance of an interpreter, please call the Translating and Interpreting Service on 131 450.
If you are deaf or have a hearing or speech impairment, please call the National Relay Service on 133 677.