National Dementia Helpline

The National Dementia Helpline is a free telephone service that provides information and advice to:

  • people living with dementia
  • people concerned about changes to memory and thinking
  • people living with Mild Cognitive Impairment (MCI)
  • family, friends and carers of people living with dementia
  • people who work in health and aged care

In addition to sharing information and advice, the team can also:

  • provide emotional support and guidance
  • connect you to Dementia Australia and community support services and programs
  • discuss government support, including My Aged Care, National Disability Insurance Scheme (NDIS), Carer Gateway and Dementia Behaviour Management Advisory Service (DBMAS)

How to access the National Dementia Helpline

Free call: 1800 100 500
Webchat: dementia.org.au/helpline/webchat
Email: [email protected].org.au

Operating hours are Monday to Friday, 8:00am - 8:00pm (except public holidays).

If you require the assistance of an interpreter, please call the Translating and Interpreting Service on 131 450.

If you are deaf or have a hearing or speech impairment, please call the National Relay Service on 133 677.