The National Dementia Helpline is a free telephone service that provides information and advice to:
- people living with dementia
- people concerned about changes to memory and thinking
- people living with Mild Cognitive Impairment (MCI)
- family, friends and carers of people living with dementia
- people who work in health and aged care
In addition to sharing information and advice, the team can also:
- provide emotional support and guidance
- connect you to Dementia Australia and community support services and programs
- discuss government support, including My Aged Care, National Disability Insurance Scheme (NDIS), Carer Gateway and Dementia Behaviour Management Advisory Service (DBMAS)
How to access the National Dementia Helpline
Operating hours are Monday to Friday, 8:00am - 8:00pm (except public holidays).
If you require the assistance of an interpreter, please call the Translating and Interpreting Service on 131 450.
If you are deaf or have a hearing or speech impairment, please call the National Relay Service on 133 677.