Dementia Australia Vic is here to support people living with dementia, their families and carers.
At Dementia Australia Vic, we have the people and expertise to listen to your concerns and provide the information, practical advice and support you may need. Use our table of contents to browse the services we can provide for you, or scroll down.
If you would like to speak to someone on the telephone, please call the Dementia Helpline on 1800 100 500.
To access information in other languages, please click here: Information in Other Languages.
National Dementia Helpline
The National Dementia Helpline is a telephone information, support and referral service staffed by trained and experienced advisors.
The National Dementia Helpline can be contacted by phoning 1800 100 500 during business hours.
Counselling and support
Dementia counselling is provided throughout Victoria by telephone, in the family home, at one of our metropolitan or regional offices and via email or video conference by visiting www.helpwithdementia.org.au. If you speak a language other than English, interpreters are available.
Dementia Australia provides education programs and sessions for people living with dementia, their family carers and family members, the general public and health professionals. As the national peak body for people, of all ages, living with all forms of dementia, their families and carers, we offer learning opportunities covering a broad range of topics around all forms of dementia. Delivered by highly experienced facilitators, our programs are tailored to meet the specific needs of individuals, support groups, communities and care providers with various levels of dementia knowledge. Please select the type of education you require.
Living with dementia program
This program provides an overview of dementia and how to proceed after a diagnosis including coping with change, relationships and communication, planning for the future and staying healthy. Suitable both for people living with dementia and their carers and families, these sessions are delivered interactively and you will be encouraged to share your experiences with other participants.
Share your experiences with others who understand in one of the many community based family information and support sessions.
Memory Lane Café
The Memory Lane Café program is a social program for people with dementia, their family members and friends. There are English-language and multicultural Memory Café events around Victoria.
Younger onset dementia services
The term 'younger onset dementia' is used to describe any form of dementia diagnosed in people under the age of sixty-five.
Valuing People: A resource for community organisations
Valuing People is a resource developed by Dementia Australia to assist community organisations achieve excellence in person-centred care. It does this by providing a framework of person-centred principles that support an organisational self-assessment process. The Valuing People website provides a one-stop information hub for resources, including the self-assessment tools.
Multicultural services and information in other languages
Dementia Australia is working hard to make dementia information and support services more accessible to people from culturally and linguistically diverse backgrounds.
Information for Aboriginal and Torres Strait Islander people
We also have information for people from Aboriginal and Torres Strait Islander backgrounds.
Referral form and referral information
- Referrals to Dementia Australia services can be made via our Service Provider Referral Form: Download Referral Form - WORD DOC
- The Service Coordination Tool Templates (SCTT)
- Phone: Reach us on the National Dementia Helpline by calling 1800 100 500.
- Fax: (03) 9815 7801
- Email: Vic.Gateway@dementia.org.au
- Clients are also welcome to contact us by phoning (03) 9815 7800.
Our Services guides in English and other languages
To learn more about how Dementia Australia VIC can help you, please click here to download the Our Services guide (English).
For information on our services in other languages, please click the links below:
- Chinese (Mandarin) - 我们的服务
- Chinese (Cantonese) -我們的服務
- Italian – I Nostri Servizi
- Greek - Οι Υπηρεσίες μας
- Spanish – Nuestros Servicios
- German – Unsere Deinstleistungen
- Other languages
Library and information service
Our library is committed to providing access to quality dementia related information to people living with dementia and the community. .
- Click here to learn more about the library
- To see what we have available, please click here to browse the Library catalogue.
- Visit the library blog for book reviews, journal and research updates, and make requests for resources.
- Access our eBook and audiobook collection
- Contact the library firstname.lastname@example.org for further information about membership.
Dementia Australia has a large catalogue of helpsheets. Find helpsheets by clicking here.