Dementia Australia Vic is here to support people living with dementia, their families and carers.

At Dementia Australia Vic, we have the people and expertise to listen to your concerns and provide the information, practical advice and support you may need. Use our table of contents to browse the services we can provide for you, or scroll down.

If you would like to speak to someone on the telephone, please call the Dementia Helpline on 1800 100 500.

To access information in other languages, please click here: Information in Other Languages.

Counselling and Support Services

    National Dementia Helpline

    Speak with one of our professional consultants about dementia, discuss your needs and connect to a range of programs and services. 

    Call the National Dementia Helpline on 1800 100 500. Our Helpline operates Monday to Friday from 9am - 5pm.

    Click here to learn more about the National Dementia Helpline

    Counselling and support - VIC

    Dementia counselling is provided throughout Victoria by telephone, in the family home, at one of our metropolitan or regional offices and via email or video conference by visiting If you speak a language other than English, interpreters are available.

    Click here to learn more about dementia counselling and support services

    Support Groups - VIC

    Share your experiences with others who understand in one of the many community based family information and support sessions.

    Click here to learn about group information and support sessions

    Memory Lane Café

    The Memory Lane Café program is a social program for people with dementia, their family members and friends. There are English-language and multicultural Memory Café events around Victoria.

    Click here to learn more about Memory Lane Café.

    Younger onset dementia services

    The term 'younger onset dementia' is used to describe any form of dementia diagnosed in people under the age of sixty-five.

    Click here to learn more about Younger onset dementia services.

    Family Information and Support Sessions

    Dementia Australia VIC offers a range of dementia information and support sessions, information on dementia in other languages, and learning opportunities for individuals, families, and carers.

    Read on to learn more about our individual programs, or click the links below to view and book into our Family Information and Support Sessions.

    Living with Dementia Program - VIC

    A flexible, information and support program for people living with early stage dementia and their support person.

    Click here to learn more about the Living with Dementia Program

    Valuing People: A resource for community organisations

    Valuing People is a resource developed by Dementia Australia to assist community organisations achieve excellence in person-centred care. It does this by providing a framework of person-centred principles that support an organisational self-assessment process. The Valuing People website provides a one-stop information hub for resources, including the self-assessment tools.

    Click here to access the Valuing People website

    Education and training for families and carers - VIC

    Dementia Australia VIC offers a broad range of sessions and courses for family members, friends and carers of a loved one living with dementia. These are delivered by professional educators with counsellors in a supportive environment. Useful resources and refreshments are provided to attendees.

    You can view all of our public learning and development courses on the Community Awareness page (click here to visit Community Awareness).

    If you are looking for our Family Support and Information Sessions, please click the following links:

      For more information, you can contact Lisa Reed on 03 9815 7822 or via email

      Multicultural services and information in other languages

      Dementia Australia is working hard to make dementia information and support services more accessible to people from culturally and linguistically diverse backgrounds.

      Click here to access Dementia Australia's Multicultural Services page.

      Information for Aboriginal and Torres Strait Islander people

      We also have information for people from Aboriginal and Torres Strait Islander backgrounds.

      Click here for Aboriginal and Torres Strait Islander resources.

      Further information

      Referral form and referral information

      • Referrals to Dementia Australia services can be made via our Service Provider Referral Form: Download Referral Form - WORD DOC
      • The Service Coordination Tool Templates (SCTT)
      • Phone: Reach us on the National Dementia Helpline by calling 1800 100 500.
      • Fax: (03) 9815 7801
      • Email:
      • Clients are also welcome to contact us by phoning (03) 9815 7800.

      Our Services guides in English and other languages

      To learn more about how Dementia Australia VIC can help you, please click here to download the Our Services guide (English).

      For information on our services in other languages, please click the links below:

      Library and information service - VIC

      Our library is committed to providing access to quality dementia related information to people living with dementia and the community. .


      Dementia Australia has a large catalogue of helpsheets. Find helpsheets by clicking here.