Dementia Australia Vic is here to support people living with dementia, their families and carers.

At Dementia Australia Vic, we have the people and expertise to listen to your concerns and provide the information, practical advice and support you may need. Use our table of contents to browse the services we can provide for you, or scroll down.

If you would like to speak to someone on the telephone, please call the Dementia Helpline on 1800 100 500.

To access information in other languages, please click here: Information in Other Languages.

National Dementia Helpline

The National Dementia Helpline is a telephone information, support and referral service staffed by trained and experienced advisors.

The National Dementia Helpline can be contacted by phoning 1800 100 500 during business hours.

Contact National Dementia Helpline

Counselling and support

Dementia counselling is provided throughout Victoria by telephone, in the family home, at one of our metropolitan or regional offices and via email or video conference by visiting If you speak a language other than English, interpreters are available.

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Dementia Australia provides education programs and sessions for people living with dementia, their family carers and family members, the general public and health professionals. As the national peak body for people, of all ages, living with all forms of dementia, their families and carers, we offer learning opportunities covering a broad range of topics around all forms of dementia. Delivered by highly experienced facilitators, our programs are tailored to meet the specific needs of individuals, support groups, communities and care providers with various levels of dementia knowledge. Please select the type of education you require.

For people living with dementia

For families & carers

For health professionals

For general community

Additional education programs available only in Melbourne

Additional education programs available only in Regional Victoria

Public Seminars

Living with dementia program

This program provides an overview of dementia and how to proceed after a diagnosis including coping with change, relationships and communication, planning for the future and staying healthy. Suitable both for people living with dementia and their carers and families, these sessions are delivered interactively and you will be encouraged to share your experiences with other participants.

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Support Groups

Share your experiences with others who understand in one of the many community based family information and support sessions.

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Memory Lane Café

The Memory Lane Café program is a social program for people with dementia, their family members and friends. There are English-language and multicultural Memory Café events around Victoria.

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Younger onset dementia services

The term 'younger onset dementia' is used to describe any form of dementia diagnosed in people under the age of sixty-five.

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Multicultural services and information in other languages

Dementia Australia is working hard to make dementia information and support services more accessible to people from culturally and linguistically diverse backgrounds.

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Information for Aboriginal and Torres Strait Islander people

We also have information for people from Aboriginal and Torres Strait Islander backgrounds.

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Further information

Referral form and referral information

  • Referrals to Dementia Australia services can be made via our Service Provider Referral Form: Download Referral Form - WORD DOC
  • The Service Coordination Tool Templates (SCTT)
  • Phone: Reach us on the National Dementia Helpline by calling 1800 100 500.
  • Fax: (03) 9815 7801
  • Email:
  • Clients are also welcome to contact us by phoning (03) 9815 7800.


Dementia Australia has a large catalogue of helpsheets. Find helpsheets by clicking here.


Our national library service provides access to a comprehensive collection of print and digital resources about dementia. The service supports people living with dementia, family carers and friends as well as people working in dementia care practice and allied health areas.  

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